Who we are and what we do
GetMyDeal is operated by Pure Value Ventures Private Limited. We connect customers with independent travel agents who submit flight offers. Participating agents handle ticket issuance and the accreditation needed for their services; GetMyDeal is not an airline.
Your journey is also subject to the issuing agent’s and airline’s conditions. Review the offer, baggage allowance, passenger details and fare conditions before paying. Request any missing fare or cancellation conditions from the agent or our support team before accepting an offer.
Your account and travel details
Provide accurate contact details and passenger information, and only submit information you are authorised to share. Keep your account secure. You are responsible for checking names, dates, routes, identification and visa requirements before booking. Do not use the platform for fraudulent requests, misleading offers, or unauthorised access.
Offers, holds and charges
Offers are available until their stated deadline, subject to their terms. Each new hold costs ₹49 (INR), including moving a hold to another offer. The hold fee is separate from the ticket fare and is not credited toward it. A hold does not extend the offer deadline or mean that an airline ticket has been issued.
A successfully provided hold is non-refundable when you voluntarily release it. If a payment succeeds but the platform cannot provide the hold or booking, the payment enters refund recovery as described in Refunds and cancellations.
The booking payment is the total INR fare shown in the selected offer. Check the amount displayed before authorising payment. No fixed flight price is advertised: agents quote for your specific itinerary and passengers.
Payment and ticket fulfilment
Cashfree processes checkout payments. A bank debit or checkout redirect alone does not confirm a GetMyDeal booking. Check the payment and booking status in My trips; contact support if they do not match your bank record.
For a paid acceptance, the agent has a 24-hour ticket-delivery window in the platform. Ticket issuance is a separate step from payment confirmation. Download and check the uploaded ticket in My trips. If delivery is overdue or the ticket is incorrect, contact the issuing agent and GetMyDeal support; the POC does not automatically cancel overdue bookings.
Cancellations and service issues
Ticket changes and cancellations require coordination with the issuing travel agent and are subject to the fare rules, airline policies and applicable law. Releasing a hold, closing checkout or archiving a trip does not cancel an issued ticket. See Refunds and cancellations for the request process.
Airlines and agents are responsible for the travel services they provide. We help coordinate reported issues. Nothing in these terms excludes rights or remedies that cannot lawfully be excluded, or excuses our own obligations under applicable law.
Sandbox demonstrations
A checkout identified as sandbox or test mode uses simulated transactions. It does not debit real money or purchase travel. Do not rely on a demonstration booking as a valid ticket.
Privacy, updates and applicable law
Our Privacy policy describes how account, travel and payment information is used. These terms are governed by the laws of India, without limiting mandatory consumer rights. Contact us first about a concern so we can investigate it.
We may update these pages as the service changes and show the revised date. Changes do not retrospectively remove rights relating to an existing payment or booking.