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Before your next trip

Privacy policy

How GetMyDeal uses information to help you request offers, arrange a booking, and resolve payment issues.

Updated 20 September 2026

Information we use

We process the account and contact details you provide, travel requests, offers, booking records, payment references and status, and support correspondence. Traveller details and documents are processed when you save or share them for a booking. Only upload information you are authorised to provide.

Why we use it

We use this information to authenticate accounts, show relevant requests and offers, arrange bookings and ticket delivery, verify payments, recover failed transactions, answer support requests, and protect the service from abuse. Essential browser storage supports sign-in and the application’s operation.

Who receives it

Participating agents receive the trip information needed to respond to requests. Booking information and documents shared for fulfilment are made available to the assigned agent. The agent may use necessary passenger information with the airline to issue your ticket.

Supabase provides backend and storage services, and Vercel hosts the staging web application. Cashfree receives payment-related customer details, including your customer identifier, phone, email and name where supplied. Passport documents are not sent to Cashfree by this integration. Card details entered in Cashfree checkout are handled by Cashfree; GetMyDeal does not store your card number or CVV.

Retention and requests

Information is retained as needed to operate your account and bookings, resolve disputes, maintain payment records and meet applicable requirements. Removing a saved document or archiving a booking does not necessarily remove a separate copy previously shared for a booking or records that must be retained.

Contact us to request access, correction or deletion, or to raise a privacy concern. We may verify your identity and explain any records that need to be retained. You can edit supported profile and traveller information in your account.

Protecting your information

Access to private booking records and documents is restricted by account and booking permissions. No service can guarantee absolute security. Keep your sign-in credentials private and report suspected unauthorised access promptly. Do not include payment credentials or identity documents in an ordinary support email.